How to Archive Shipments

Archiving allows shippers to remove completed shipments from their active view, keeping the interface clean and focused on current work.

1 When You Can Archive

A shipment can only be archived after both of the following conditions are met:

Shipment Delivered

The shipment must have been successfully delivered and marked as complete.

Driver Rated

You must have submitted a rating for the driver before the archive option becomes available.

Go to your shipments list

Open the app and navigate to your shipments.

Find the completed shipment

Locate the shipment you want to archive — it will show a "Delivered" status.

Ensure you have rated the driver

If you haven't rated the driver yet, you'll be prompted to do so before archiving becomes available.

Tap the archive option

Select the archive action on the shipment to remove it from your active list.

Shipment archived

The shipment is removed from your active shipments view.

•The shipment is removed from the UI and no longer appears in your active shipments list.
•Archived shipments are periodically cleaned up by the system automatically.
•Payment and transaction records associated with the shipment are retained for tax and legal compliance regardless of archiving.

Archiving cannot be undone. Once a shipment is archived, it cannot be restored to your active view.

•Archiving is available to shippers only, but it also removes the shipment from the driver's view.
•Ratings and reviews remain on the platform after archiving.